In Kern County, California, the Community Health Initiative aims to educate Latinos on the new health care exchanges by partnering with various family resource centers where community members are already seeking help. The organization trains Certified Enrollment Counselors to help families through the application process by explaining their options and gathering required documentation. They also hope to address any confusion regarding the new law and prepare for any possible scams.
“There are always people who seek to take advantage of our community. It’s definitely something that we intend to tackle,” says Edgar Aguilar, program manager. He stresses that those seeking to enroll should know that they should never be charged any fee for assistance and that enrollment counselors are not allowed to ask for any financial information, such as credit card numbers or bank numbers,
Aguilar says that another challenge is educating mixed-status families. “A big fear is something called…
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