“Another common response to complaining is that the respondent has heard it all before. ‘That problem has been around forever’, they say, as if this itself did not attest to the severity of the problem. Long-term complaining indicates that a problem is serious and structural, not that it is hopeless and should continue to be ignored.
Complaints long discounted often grow louder over time. We see this today in the slowly growing movement against labour exploitation in America, a movement which includes everyone from fast food workers to adjunct professors. As the American economy lurches into permanent contingency, everyone is told it is their own fault.”